S.NOC Service
Enhance Cybersecurity & Operational Efficiency
Seamless Integration for Maximum Productivity
S. NOC Service Architecture
Key Challenges Addressed by S.NOC:
Rising Cyber
Threats
Protect exposed networks as businesses shift online, eliminating vulnerabilities with proactive threat detection.
Complex Tech Demands
Simplify operations with a unified platform that adapts to new technologies, reducing the burden on IT teams.
Workload Overload
Automate repetitive tasks like log analysis, configuration management, and performance tuning.
Skill Gaps
Leverage expert-driven solutions and a user-friendly portal to bridge talent shortages and standardize operations.
Smart essentials to make your ITSM wholesome
Make service management cross the boundary from IT to other business processes with the GOIP ITSM
GOIP ITSM Platform
Overview:
GOIP ITSM is the “heart” of the S.NOC solution, serving as the core platform for managing customer network issues and incident reporting effectively. It provides a standardized operational method for N.SOC.
Key Features:
24/7 Instant Ticket Creation and Response:
Experience rapid ticket creation and processing that aligns with customer service agreements. Receive updates via email, SMS, and WeChat, while also allowing for web-based ticket tracking and history retrieval.
GOIP Network Management System (NMS)
Core Functionality:
The GOIP Network Management System is the central feature of the S.NOC solution, focusing on the operational stability and security monitoring of network devices. With 24/7 monitoring of customer-connected devices, it triggers response rules for instant ticket creation, connecting engineers to resolve issues and inform users.
GOIP EventLog Analyzer Platform (ELA)
Security Analysis Tool:
GOIP EventLog Analyzer Platform is a critical component of the S.NOC solution for network security analysis. It collects logs from servers, network devices, security equipment, and application systems to conduct thorough security assessments.
The platform offers compliance checks for network security and performs standard baseline security evaluations on devices. It integrates with the ITSM system to set response rules for instant ticket creation, facilitating timely issue resolution and user notifications.
Why Choose S.NOC?
Unlocking Your Business Potential
Continuous oversight of devices, traffic, and logs for instant anomaly detection.
Automate workflows, generate real-time reports, and resolve incidents faster.
Track every action with a dedicated dashboard for audits, compliance, and transparency.
Security
Stay ahead of threats with AI-driven analytics and adaptive response protocols.